How feeling good starts at ground level

Happy guests, healthy business

Architects and interior designers are increasingly concerned with the health and happiness of the people who use the spaces they create. Well-being is an important part of the brief. This is especially relevant in hospitality, where making guests feel good is the main business objective.

You might have heard of the new WELL Building Standard™. Its principles are being adopted around the world, and Interface has co-written a guide to it. We embrace the principles to create healthier and more productive spaces and encourage our customers to do the same.

Our flooring can support several of the concepts outlined in the WELL. In hospitality, we can support three vital issues: acoustics, indoor air quality and maintaining a connection with nature.

Turning the volume down

Footsteps in the corridor. Loud voices in the next room. Guests don’t want to hear them, and the choice of flooring makes a difference. Our modular carpet helps solve the problem of poor acoustics – and our Interlay resilient underlay reduces noise even further in areas with specific needs.

Even our LVT helps preserve the tranquillity. With its integrated Sound Choice acoustic backing, it has gained an award from Quiet Mark, an international programme supporting low-noise technology.

A welcome breath of fresh air

When you think about keeping the air clean in hotels, you think about reducing volatile organic compounds (VOCs). Found in many building materials, including flooring, they can irritate the eyes, nose and throat – and at high concentrations, they can be toxic.

So we’ve made it our business to dramatically reduce the VOCs in all the products we make. And we’ve introduced TacTiles – a glue-free installation system with virtually no VOCs and none of the unpleasant odours associated with traditional adhesives.

Our modular carpet also helps keep the air free from potentially harmful particles of fine dust and other pollutants – simply by trapping and holding them until they can be removed by vacuum cleaning.

Staying calm by connecting with nature

Acoustics and air quality are obvious factors affecting guests’ well-being. More subtle – but no less important – are the benefits of building nature into hotel design. We have embraced this ‘biophilic’ approach for several years in our way of thinking and designing. Research shows this biophilic design can relieve stress, lowering blood pressure and heart rate, and improving people’s moods and attitudes. In a hotel, it can enhance a feeling of escape and comfort, especially in those looking for a buffer from the urban buzz, the pressures of work or the irritations of travel.

After understanding the benefits of biophilic design for commercial office spaces in our Human Spaces Report, we worked with world-leading experts Terrapin Bright Green to quantify some of the benefits for the hospitality sector. Our report ‘Biophilic Design in Hospitality’ proves that bringing nature into hotels makes them more attractive, and that people are prepared to pay more for a room with a view to biophilic elements. Where location precludes that lovely view, thoughtful design can do a lot to create a feeling of closeness to nature, indoors.
Interestingly, the research also found that guests will spend more time in biophilic lobbies, and they’re more likely to describe their stay as an ‘experience’.

Modular flooring has a big part to play in this, and we can help you and your guests feel the effects. Through natural references in pattern, colour and texture, carpet and LVT can enhance a sense of connecting with nature. And our modular format lets you vary this in different areas to support other aspects of the interior design, from bed linen and furniture to artwork and lighting.