Privacy Policy

Interface Europe B.V. and its subsidiaries (collectively “Interface Europe” or “we”) are committed to protecting your privacy online. This policy will describe how Interface Europe collects, processes and protects your personal information (for example name, company name, address, e-mail and project information) during your use of our website.

Our website uses various forms to request information or to order samples. We collect personal and project-related information primarily in order to process visitors and customers (hereinafter “you”) requests and sample orders. Additionally we use the information to enhance our services in order to make each visit as pleasant and helpful as possible and to track trends and statistics. During the sample checkout process we ask for certain personal information which is necessary for the purpose of shipping samples or responding to requests.
We may further collect non-personally identifiable information (such as type of browser, domain name, IP address). When you visit our website, our servers may log your IP address. Your IP address will only be used to gather broad demographic information. Each time you enter the website, a User Transaction ID is created which keeps track of your sample order and other requests.
We might also ask you to answer some questions to assist us in our marketing strategies. This is completely voluntary.

We invite you to register for our general newsletter by providing us with your e-mail address and company name.
You can also complete our registration process in order to most effectively use our website and to order samples. In order to complete the account registration Interface Europe may ask you to select a username and password and to provide us with contact information. For verification purposes we might request for you to provide identifying information if you are a business partner or professional visitor. After registration we may also ask if you wish to receive special announcements or offers from us via e-mail.

Interface Europe uses cookies and similar techniques to gather information that helps improve our website and services. Cookies are small bits of text which are sent to your browser from a website. You can read more about cookies and their functions in general by visiting
The cookies used by our website are only accessible by the controllers of our website. These cookies can in no way be used by us or anyone else to get data from your hard drive, obtain your e-mail address or access sensitive information about you as an individual.

Our website uses cookies for the following purposes:
  • Analytical: by using Analytics cookies we collect anonymous data regarding your use of our website and services, for example which pages you visit, the amount of visits and if you encounter any errors. We also use these cookies to check if you open and read our messages such as the newsletter.

  • Social Media: our website makes it possible for you to share our information via social media. This includes remembering the social media you use. We will not access your social media account.

  • Advertising: we use Advertising cookies to improve our marketing strategies.
  • Behaviour tracking: when you have an account for the Interface website you can indicate that you wish to receive announcements and offers via e-mail. In order to make these announcements and offers as personal and specific to your preferences as possible we use cookies to track your behaviour. For this purpose we use a system called Eloqua.

  • Functional: we use cookies that support the functioning of our website, such as placing and keeping samples that you want to order in the shopping cart.
There are several ways for you to control the use of cookies that follow your use of the internet. You can change the settings of your browser in such a manner that you will receive a notification upon receipt of a cookie. Then you will have the chance to accept the cookie or not. You can also remove previously installed cookies from your browser. Please keep in mind that if you reject or remove a cookie, you can still use our website although we will be unable to provide you with the personalised experience we can offer using the cookie data.

Disclosing and storing
Information may be disclosed to third parties for the purpose of:
  • shipping ordered samples;
  • improving our own marketing strategies and materials;
  • fraud investigation (Interface Europe will be obligated to cooperate in such a case).
We will never sell your personal or project information to third parties for financial gain.

Your personal information can be stored in any country with an established Interface entity or commercial partner. By using this website you consent to transferring your personal information to countries outside of the country you are currently staying, including the United States of America.

Interface Europe has security measures in place to provide protection against the loss, misuse and alteration of the information under our control. Strong precautions are taken to protect your information that you use on our website. Your information is encrypted and is protected utilising the industry standard Secure Sockets Layer (SSL) encryption software. Most browsers will indicate the encrypted nature of your data when you are visiting a secure page.
We also protect your information offline. All information of our website users is maintained in a restricted section in our offices. Only those of our employees who need the information to perform a specific job (for example our customer service representative that contacts you after you have submitted the contact form) are granted access to personally identifiable information. Furthermore, our employees are kept up-to-date of our security and privacy practices.

While we strive to protect your personal information, no data transmission over the internet can be guaranteed to be 100% secure. Therefore we cannot warrant or ensure the security of any information you transmit to us. Once we receive your transmission, which you do so at your own risk, we make commercially reasonable efforts to ensure its security on our systems. We also advise you to be careful and responsible whenever you use the internet.

Our website contains links to other websites. Interface Europe is not responsible for any information you provide to other websites you may access through these links.

By using our website, you consent to the foregoing collection and use of information by Interface. This policy may change from time to time, so please make sure to check back periodically.

Remove or modify
If you no longer wish to receive communications (such as announcements, offers or newsletters) from us you can easily opt-out by using the link at the bottom of the e-mail, by accessing your account or by notifying us of this decision at all times.

Our website also gives you the opportunity to modify the information you previously provided. By accessing “Your Profile” once you are logged into the website, you will have the ability to submit any required profile changes.

If you have any questions for example about the privacy statement, the practices of our website or need assistance with removing or modifying your information, please contact us by sending an e-mail to